Ready? Rate!

Rate our Telesales Department

1. How would you rate the overall efficiency of telesales?
   
   Please select... 1 2 3 4 5
2. Is the Telesales person always professional and friendly over the phone?
   
   Please select... 1 2 3 4 5
3. Does the Telesales person have enough product knowledge?
   
   Please select... 1 2 3 4 5
4. What will make our telesales department work better for you?

Rate our Delivery Guys

1. Are they professional and friendly when delivering goods at your establishment?
   
   Please select... 1 2 3 4 5
2. Do you believe they reflect Cape Cuisine's 5-star reputation effectively?
   
   Please select... 1 2 3 4 5
3. Do you believe they are well trained in their jobs?
   
   Please select... 1 2 3 4 5
4. How do you rate the timeliness of the order deliveries?
   
   Please select... 1 2 3 4 5
5. How can we improve our delivery service to you?

Rate our Service in General

1. Overall - how would you rate Cape Cuisine's service?
   
   Please select... 1 2 3 4 5
2. Do you believe our product pricing is competitive enough?
   
   Please select... 1 2 3 4 5
3. Have you ever been offended by the "quote of the day" on your invoice?
   
   Please select... 1 2 3 4 5
4. Are the good you receive always in good condition?
   
   Please select... 1 2 3 4 5
5. Are you pleased with the frequency your Sales Rep and Telesales Rep contacts you?
   
   Please select... 1 2 3 4 5
6. How frequently do you want the Sales Rep to visit or Telesales Rep to call you (1.never, 2. Once a year, 3.Twice a year, 4. Four times a year, 5. Once a month or more)?
   
   Please select... 1 2 3 4 5
7. Are you satisfied with our current office hours?
   
   Please select... 1 2 3 4 5
8. Suggestions on how Cape Cuisine can improve its service to you?

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